Verizon Bans Libshitz Family From Using Last Name in E-Mail Address
by Tim Stevens, posted Aug 4th 2008 at 5:49PM
What's in a name? For most, it's just a jumble of letters. Some people have a word or two mixed in, and a rare few have words in their names that can't be said in polite conversation. That's the problem faced by Dr. Herman I. Libshitz, a retired Chestertown, Maryland radiologist who recently was given quite the run-around by Verizon when trying to upgrade his aging dial-up connection to something a little faster.
There's a certain word contained within the good doctor's last name (Can you find it?) that Verizon doesn't permit in its e-mail addresses. So, when Herman was told he would need to pick another name to set up the account, he told them to shove their DSL where the sun don't shine and went back to dial-up.
Ultimately, Verizon customer service managers gave the Libshitz family an exemption to use its name in its address, but it took a call from a reporter to get everything pushed through. Kudos to Verizon for finally being a little flexible, but why does the media always have to get involved to get anything done?
by Tim Stevens, posted Aug 4th 2008 at 5:49PM
What's in a name? For most, it's just a jumble of letters. Some people have a word or two mixed in, and a rare few have words in their names that can't be said in polite conversation. That's the problem faced by Dr. Herman I. Libshitz, a retired Chestertown, Maryland radiologist who recently was given quite the run-around by Verizon when trying to upgrade his aging dial-up connection to something a little faster.
There's a certain word contained within the good doctor's last name (Can you find it?) that Verizon doesn't permit in its e-mail addresses. So, when Herman was told he would need to pick another name to set up the account, he told them to shove their DSL where the sun don't shine and went back to dial-up.
Ultimately, Verizon customer service managers gave the Libshitz family an exemption to use its name in its address, but it took a call from a reporter to get everything pushed through. Kudos to Verizon for finally being a little flexible, but why does the media always have to get involved to get anything done?
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